You have 30 days from the time you get your item to request a return under our 30-day return policy. Your item must be unworn or unused, with tags still attached, and in the original packing in order to be eligible for a return. The invoice or other evidence of purchase is also required.You can get in touch with us at info@naturalwonders.com to begin a return.

In the event that your return is approved, we'll provide you with a return postage label and shipping instructions. We won't accept items that are sent back to us without first requesting a refund.If you have any questions about returns, please email us at info@naturalwonders.com.

Damages and issues

Please check your purchase when it arrives and let us know right away if anything is broken,damaged, or faulty so we can look into it and make it right.

Exceptions / non-returnable items

Certain products, including perishable items (like food, flowers, or plants), bespoke products (such special orders or personalized items), and personal care items, cannot be returned (such as beauty products). Gases, volatile liquids, and dangerous goods are also not returnable to us. If you have inquiries or concerns regarding a particular item, do get in contact.Unfortunately, discounted products and gift cards cannot be returned.

Exchanges

Returning the item you now own and then making a new purchase for the desired item after the return has been approved is the quickest approach to ensure that you receive what you want.

Refunds

Once we've received and reviewed your return, we'll let you know whether or not the refund was accepted. If accepted, a refund will be sent automatically using your original payment method. Please keep in mind that your bank or credit card provider may need additional time to process and deposit the refund.